We deliver our products to all Emirates in the UAE through our professional in-house logistics team.

Delivery Charges:

Free delivery for orders above AED 100

AED 20 delivery charge applies for orders below AED 100

Delivery Locations and Schedule:

Dubai, Sharjah & other Emirates – Within 24 to 72 hours

Delivery Days & Timings:

From 12 PM to 9 PM (Including Sundays)

Delivery Exclusions:

Not applicable

Frozen or live pet food items are delivered using temperature-controlled vehicles

Product Assembly:

Items such as cages, crates, cat trees, scratchers, and litter boxes are delivered unassembled.

If you require assembly upon delivery, please mention this in the “Notes” section of your order.

If the delivery is completed and the customer refuses to accept the items and requests a return, a fee of AED 40 will be charged.

We value your satisfaction and aim to provide the best shopping experience. If you need any assistance, please contact us at orders@petstoreuae.com.